Digital Marketing

Virtuality Technology provides a range of digital branding and marketing services supported by strong programming development teams.  Our services fall broadly into brand three groups of services:

OTRS, an initialism for Open Technology Real Services, is a free and open-source trouble ticket system software package that a company, organization, or other entity can use to assign tickets to incoming queries and track further communications about them. It is a means of managing incoming inquiries, complaints, support requests, defect reports, and other communications.

OTRS is part of the Lisog open source stack initiative.

Jira is used for issue tracking and project management by over 25,000 customers in 122 countries around the globe. Some of the organizations that have used Jira at some point in time for bug-tracking and project management include Fedora Commons Hibernate, JBoss, Skype Technologies, Spring Framework, and The Apache Software Foundation, which uses both Jira and Bugzilla. Jira includes tools allowing migration from competitor Bugzilla.

Jira is offered in three packages: