OTRS, an initialism for Open Technology Real Services, is a free and open-source trouble ticket system software package that a company, organization, or other entity can use to assign tickets to incoming queries and track further communications about them. It is a means of managing incoming inquiries, complaints, support requests, defect reports, and other communications.
OTRS is part of the Lisog open source stack initiative.
Moodle is a free and open-source software learning management system written in PHP and distributed under the GNU General Public License. Developed on pedagogical principles, Moodle is used for blended learning, distance education, flipped classroom and other e-learning projects in schools, universities, workplaces and other sectors.
Magento is the provider of three distinct platforms, Magento Community Edition, Magento Enterprise Edition and Magento Enterprise Cloud Edition. There were also two former platforms, Magento Professional Edition and Magento Go. Today, some of their largest users are Burger King, Nestle, Murad, BevMo, and Coca-Cola.
Jira is used for issue tracking and project management by over 25,000 customers in 122 countries around the globe. Some of the organizations that have used Jira at some point in time for bug-tracking and project management include Fedora Commons Hibernate, JBoss, Skype Technologies, Spring Framework, and The Apache Software Foundation, which uses both Jira and Bugzilla. Jira includes tools allowing migration from competitor Bugzilla.
Jira is offered in three packages:
Copyright © 2023 Virtuality Technology Limited. All rights reserved.
Hosted by Global Computer Technology